White asterisk on Wifi symbol: how to solve

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Joel Fulleda
@joelfulleda

Have you been unable to connect to the Internet from your laptop for a few days? Can you surf from both tablet and smartphone but not from PC? Well if the Wifi icon, which on Windows 10 is next to the clock, also has an asterisk symbol, the reason for the failure to connect to the Internet could depend on a problem with the wireless card.

Read on and I'll reveal the solution for connection problems when you have an asterisk next to the Wi fi symbol.



Before talking to you about how to solve the problem of the asterisk on the Wifi symbol, you need to know that the icons for the Wi-Fi connection are different:

Indicates that you are connected to the Wi-Fi network and the Internet. If you have connectivity problems with this symbol, it means that the cause could be a specific app or website or a firewall blocking the Internet connection.

Indicates that Wi-Fi connection is available but there is no Internet connection. To learn more, read also: Yellow Triangle with exclamation point on WiFi: how to solve.

Indicates that the network card is recognized but you are not connected to a Wi-Fi network. The causes can be different:

  • The network card does not support the frequency with which it transmits the network
  • The card supports the network frequency but the wireless network card driver excludes it.
  • The physical Wi-Fi switch in your laptop is turned off.

Indicates that a wireless card is detected and wireless networks exist in range, but you are not connected to a network.

Indicates that the wireless network card was not detected by Windows. Check that you have the latest network card driver or if it is compatible with your operating system. In the wireless network report, locate your wireless card in the section Network Adapters and see if a Problem number.



This last problem is the one that highlights the asterisk next to the Wi-Fi symbol. If you have no problem connecting with an Ethernet cable, you can try the following steps:

1. Ddisable / enable the wireless card reachable from Settings> Network and Internet Network and Sharing Center> Change adapter settings and right click on the Wifi tab to select Disable , wait a few moments, and then press Enable.

2. Always Scheda Wireless, right click and choose Properties> Configure and access the section driver to press Update Driver and then Automatically searches for an updated driver. Wait for the operation to complete.

3. Reset the network connection by acting directly in the Command Prompt.

To do this you have to type in Write here to search, cmd and to the voice Command Prompt that appears, click on it with the right mouse button and choose from the menu that appears, Run as administrator.


In the command prompt type the following commands and press Submit at the end of each line:

  • cd ..
  • netsh winsock reset
  • netsh int ip reset
  • netsh advfirewall reset
  • exit

Deactivate and reactivate the Wifi by clicking on the symbol located next to the clock, clicking on it with the left mouse button and restarting the PC.

4. Reset the modem / router by resetting it to factory settings. With a paper clip or pencil press the reset button located inside a small photo on the back of the modem / router. Press and hold the reset button for more than ten seconds, you will see the power light go out for a short time to indicate that the unit will restart. When the power light stops flashing, the appliance has finished resetting and is ready for use.


Please note that resetting the router will change the factory default settings but will not restore the previous version of the router.

To set the connection parameters again, access the router by typing the address http://192.168.1.1 in the browser, and then enter admin as user and password. In some cases the password field must be left blank.

Attention it is recommended to change the network SSID name and password.

READ ALSO: Red cross on the Wifi symbol: how to solve

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