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Cancellation of Enel Energia Free Market - Process and forms

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Martí Micolau
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You want to cancel a contract entered into with Enel Energia Free Market? In this guide we will explain what to do, which procedure to follow and the forms to send.

Termination of a contract with Enel Energia Mercato Libero with the right to reconsider

First of all, you can cancel an Enel Energia contract without charges or penalties thanks to the "right to reconsider Enel Energia": hai 14 days from the date of signing the contract, or date of receipt if done over the phone (in this case the 14 days start from the moment you receive the written contract at home) to exercise the right to reconsider by sending a completed form via registered mail with acknowledgment of receipt at the address indicated on the contract.



It is also possible to anticipate and accelerate the practice by sending this request go fax to the number 800 997 736 or call the number 800 900 860 key 2, or via email to the email address comunicazioniclienti@enelenergia.com.

An example of an Enel Energia Free Market cancellation form with the right to reconsider

Spett.
Enel Energia Spa
P.O. Box 8080
85100 Power

 

Subject

Withdrawal from contract no. ______________________________

Shipping: registered letter with return receipt

The undersigned _______________ born on ____________________ in _______________

resident in _____________________, tax code ______________________, hereby communicates the decision, pursuant to Legislative Decree no. lgs. 206/2005 (“Consumer Code”), to make use of the envisaged right of reconsideration and therefore requests the termination, with immediate effect, from contract no. ______________ entered into with your company on ____________________________

Any previous authorization to debit any type of amount on credit cards or current accounts in the name of the undersigned is also canceled.


Best regards


date

place

Company

The documents to be attached are:

  • Notice of termination
  • photocopy of the contract
  • photocopy of the identity document of the holder (front / back)
  • fiscal Code.

Termination of a contract with Enel Energia Mercato Libero with the right of withdrawal

After 10 days, it is still possible to withdraw from the contract stipulated with Enel Energia by collecting the information necessary to exercise the right of withdrawal, namely:

An example of an Enel Energia Free Market cancellation form with the right of withdrawal:


Spett.
Enel Energia Spa
P.O. Box 8080
85100 Power

Subject: withdrawal from the contract for the supply of electricity / natural gas
In implementation of EU Directive No. 54 of 26 June 2003 on the liberalization of the electricity and gas sector, I hereby inform you of the cancellation of the
supply of energy / gas for the following users:

Name or Company Name:
VAT number tax code:
Customer number:
Address:
Serial number (s) of counter (s):
Notice of termination:


I specify that the continuity of the supply must in any case be guaranteed until the new energy / gas supplier takes over, which will be ............................................. starting from
same date or, in any case, from the first subsequent effective date.

Certain of a positive response, we take this opportunity to extend best regards.
[Place and date]
Company _________________________________

attachments:
photocopy of identity document 

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